Read Dallas Apartment Reviews
- Greyson's Gate Apartments
- 3621 Frankford Road
- Dallas, TX 75287
- (972) 662-7200
ello to everyone! HERE IS A MUST READ!!!Yes I just moved in about a month ago. I had a maintenence walk into my apartment without ANY notification! While he was there my boyfriend asked him to take a look at my washer b/c i had not recieved any cold water, as a female i figured he would be able to fix this problem as i had been doing laundry since i moved in with only hot water! So he got it working (so we thought) and hooked everything back up. I started my next load of laundry around 7pm next thing i know i have a knock at my door and i go to answer it and realize my apartment was flooding, and this is what the knock was about! Fast forward a couple days later and i come home from work to find a note on my door stating that i have to pay for the repair cost around $200 dollars, this is not a problem but i can't justify paying something that isn't my fault especially when it states in the lease IN BOLD I MIGHT ADD: Unless the damage or wastewater stoppage is due to our negligence, we're not liabe for--and you myst pay for repairs. WELL SOUNDS TO ME LIKE THERE LIABLE! Ends up there maintenance ISN"T ALLOWED TO TOUCH WASHER & DRYERS IF THE PROPERTY DOESN"T OWN IT! SO WOULDN"T IT BE AT THERE NEGLIGENCE THEN!!! Yep you guessed it!! BUT THEY DON"T AGREE! okay so fast forward some more.. WE WENT TO PAY RENT (my boyfriend did) on 6/1/05 and the property manager refused to take our payment and threated to EVICT us in 30 days unless it was paid in full (repair cost rent) so now we are all in this HUGE uproar... NOW FAST FORWARD TO YESTERDAY 6/2/05, I seeked legal counsel and learned my TENANT RIGHTS and I strongly suggest everyone should (www.tenant.net) anyways I learned that 1.) THIS PROPERTY MANAGER COULD NOT THREATEN TO EVICT US AND ACTUALLY THATS AGAINEST THE LAW! 2.) THEY CAN'T COME INTO YOUR APARTMENT WITH NOTIFICATION, AND THE LAW STATES IT SHOULD BE MUTAL NOTIFICATION. When I went down to discuss this with the property manager, because I didn't appreciate the threats and also harrassement my boyfriend had received the day before, what kinda complex treats there tenants like THIS!!! She was on a conference call so I had to deal with another CSR rep. Jason i think his name was. He was VERY NICE & we worked threw everything, SO I THOUGHT, he told me that my boyfriend threatening to sue the complex is why they threaten to evict us, well it doesn't work like that. We threatened to sue b/c we can't justify paying the repair cost. SO i then left the office, they accepted my rent check and all was clear, especially the part that they could not enter without notification. My boyfriend wanted to make sure that they were clear on this b/c 1 we have several valuables in the apartment & 2 he was woken up to a maintenance standing in our living room! (THE ONE THAT CAUSED THE DAMAGES) and he understood that they HAVE TO GIVE notification but accidents do happen (meaning we weren't notified) he justed wanted to make sure it doesn't happen to us again. When he went down to the office (5 mins after me I had returned from speaking with Jason on 6/2/05) the property manager, who I orginial wanted to speak with, was NOW mysterly avaiable so he talked with her, he was VERY CALM AND DIDN'T RAISE HIS VOICE, however this lady got very upset and said WE OWN THIS BUILDING WE DON'T HAVE TO NOTIFY YOU AT ALL! HE then asked her to read a piece of paper stating the LAW, saying they need to notifiy the residents and make sure it is a mutal notification. THIS LADY JUST STATED SHE DIDN'T CARE TO READ IT OR LISTEN AND THEY YOUR PEOPLE COULD COME IN AT ANY TIME! What she didn't realize is what he just read her was LEGAL documentation STATING OTHERWISE!!! He simply said then you will be receiving a letter from our lawyers and you might want to check out your customer reviews online becasue there very poor raings! Also in the state of texas you have the right to shoot someone if you feel threaten if they walk into your property without notification . NOW THIS DID NOT MEAN WERE GOING TO SHOOT ANYONE! WE DON"T EVEN OWN A GUN! WE JUST WANTED TO LET THIS LADY KNOW THE LAW!! TO PROTECT HER AND THE PROPERTY FROM ANY FUTRURE ICCIDENTS WITH OTHER RESIDENTS! PLEASE TELL ME WHAT WOMEN WANTS TO WAKE UP TO SO STRANGE MAINTENANCE MAN IN HER HOUSE WHILE SHE'S ALONE!!!!!!!!!!My advice, DON"T MOVE HERE! THE APARTMENT LAYOUTS ARE GREAT BUT THE CUSTOMER SERVICE AND MANAGEMENT IS EXTERMELY POOR AND ISN"T WORTH IT! The CSR Jason stated to me they don't want to be the property thats know for suing it's residents! REMEMBER THAT! IT THREW UP A HUGE RED FLAG TO ME!!!BEWARE!!!! YOU DON"T WANT TO END UP IN A NIGHTMARE LIKE THIS ONE!