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I was in the lease signing process when our family home burned to the ground Christmas Day! Because of the fire, my sons and I had to move in together as the house was a complete loss and they had no where to live. Therefore I had to lease at a different location to enable us all to be closer work - as they lost their autos as well. I called, emailed and physically went to the office to notify them of the horrific situation and my having to change locations, cancelling the check, where upon they said "No problem, do not worry about this, with all your dealing with!" This was within 24 hrs of giving them the checks. However they proceeded to deposit the check, knowing my situation and that I had cancelled the check! Of course it was returned nsf and they turned it over to collections for $150 plus $40 nsf charge! I am not only appalled at their lack of compassion, but they lied to my face! Please consider very carefully your interest in this property. If this is the way they conduct business with someone in a horrific situation, you can imagine the unprofessional way they will handle any minor issues or concerns you will encounter. I've contacted 2 friends who own referral businesses - 1 said they never recommend the property due to complaints they've received and the 2nd one was happy to hear from me as one of his current clients was ready to sign a lease with them and is now looking elsewhere! ... RENTER BEWARE!